Sessions, commands, screenshots, crash intake, and viewer workflow.
RMM
Devices, alerts, grouping, notes, scripts, and health checks.
One Console
One backend, one agent, one place to work from.
How customers should use this page
Contact support, get your session code, run the support tool, and keep the device online and unlocked while help is active.
Session code helper
No session code saved yet.
Override code access
If CompuGeek gave you an override code, enter it here to authorize eligible support without the normal payment gate. Human civilization survives on exceptions.
No override code validated yet.
Request support
Start a support request here. If your override code authorizes immediately, the request can skip the normal payment gate. A rare moment of mercy from a business system.
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Technician Access
Sign in to open the internal support and RMM console.
Technician Console
One backend. One agent. A much less absurd work surface.
Logged in
Devices
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0 online
Sessions
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0 active
Commands
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0 pending
Alerts
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0 critical
Screenshots
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latest captures
Active Alerts
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Recent Technician Activity
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Notifications
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Active Override Codes
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Authorized Ready
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Awaiting Payment
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In Progress
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OpsDesk Quick Links
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OpsDesk Override Summary
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Recent Support Requests
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Devices
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RMM Feed
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Latest Screenshots
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Latest Crash Events
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Script Library
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Sessions
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Commands
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File Transfers
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Viewer Session
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No active viewer session in this browser.
Start Viewer from a device card or workspace.
Viewer Events
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Alert Rules
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Script Preset Manager
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This merged frontend now supports real technician accounts alongside the bootstrap fallback login, because one immortal support credential was always a little too cursed.
Notification Preferences
1
Override Codes
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Create Override Code
Existing Override Codes
Code
Customer
Scope
Uses
Expires
Active
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Support Requests
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Technician Accounts
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Create real technician accounts with usernames, emails, roles, active status, and hashed passwords stored in the database.
Password Reset Requests
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Safe first-step reset flow while you transition away from the bootstrap login. Technicians can request help, admins can review and resolve it here.